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Kiosk Supervision: A Guidebook for Community Corrections Professionals
Bauer, Erin L., Carol A. Hagen, Angela D. Greene, Scott Crosse, Michele A. Harmon, and Ronald E. Claus. Rockville, MD: Westat, 2015.
O.J.P. guide for Kiosk Supervision

Automated kiosk reporting systems have gained popularity in recent years as community supervision agencies strive to provide quality supervision services at reduced costs. This guidebook, which provides community supervision agencies with an overview of automated kiosk reporting systems, is based primarily on the findings of a multi-jurisdiction kiosk study on the use of automated kiosk reporting systems to supervise clients placed under community supervision.

The multi-jurisdiction kiosk study was conducted by Westat, an employee-owned research firm in Rockville, Maryland, and funded by the U.S. Department of Justice, National Institute of Justice (NIJ). This research was designed to gather as much information as possible on automated kiosk reporting systems from the field—i.e., community supervision agencies that were currently using, seriously considered using, or formerly used automated kiosk reporting systems to supervise clients—and to compile and disseminate the information collected to community supervision agencies that may be exploring alternatives to traditional officer supervision.

Kiosk Supervision for the District of Columbia
Jannetta, Jesse, and Robin Halberstadt. Urban Institute: Justice Policy Center and Court Services and Offender Supervision Agency for the District of Columbia (CSOSA), January 2011
Kiosk Supervision for DC cover page

One supervision method that states and localities across the nation have adopted to supervise low-risk offenders and pretrial defendants efficiently is kiosk supervision. Kiosk systems can replace in-person reporting requirements, are convenient for both supervisees and supervision agencies, and help shift resources to moderate- and high-risk probationers and parolees who need more intensive interventions and monitoring. With supervision budgets under increasing stress and caseloads rising, these aspects of kiosk supervision systems are highly attractive.

Providing court services to geographically remote county constituents: The Mohave County experience with a video kiosk
Cherney, Samantha. Justice Innovation Center and RAND Corporation, n.d.
Screenshot of Criminal Justice Testing and Evaluation Consortium Website

The Mohave County Superior Court IT department investigated the use of a kiosk that would allow Beaver Dam residents to meet with county judges and court personnel by video from a local government building. When an off-the-shelf video kiosk was too expensive for the court, IT staff Kyle Rimel and Jim Pan built one for about half the cost—between $5,000 and $6,000, with monthly operating costs of just $75 a month (the cost of the kiosk’s Internet connection).