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Staffing and Workload

What determines an ideal caseload size is a question that continues to vex corrections managers and supervisors. Caseload size is informed by numerous variables that may include geography (ex: informs travel time to meet with persons under supervision), the population of the region (urban or rural), types of offenses and risk levels, court orders, political environment, available resources to include staff, and roles and responsibilities of staff. In addition, work studies identify the functions of staff positions, determine the time required to carry out functions compared to time available, and identify redundancies or tasks that are no longer required, all toward gaining a better understanding of the work and contributing to identifying caseload size for different groups of persons under supervisions.

  • Iowa CBC Workload Study/Preliminary Findings

    Date: March 2017  
    This webinar is a presentation on YouTube from the American Probation and Parole Association of the Iowa Department of Corrections statewide time and workload study of Community Corrections. The study is part of the statewide recidivism reduction committees' efforts.

  • Maricopa County Adult Probation Staffing Ratio

    Undated   
    This document, established from a workload and time study, outlines caseload ratios adopted by Maricopa Adult Probation to ensure compliance with supervision standards of evidence-based practices.

  • Caseload Standards for Probation and Parole

    Date: September 2006 
    This issue paper from the American Probation and Parole Association was published in 2006 but continues to be a point of discussion to date as agencies determine the workload issues of officers to meet the agency needs and how best to determine the proper caseload size for supervision and case management effectiveness.

  • Maricopa County Adult Probation and Pretrial Services Department Workload Study and Appendix Maricopa County Adult Probation Caseload Ratios

    Date: 2019 
    The Justice Management Institute conducted this 2019 study to determine the caseload and workloads of probation and pretrial officers. The study was prompted by continuous growing budget requests from the probation department.

  • Commonwealth of Virginia Department of Criminal Justice Services Pretrial and Local Probation Workload Study

    Date: June 2022 
    This study results from the Virginia Department of Criminal Justice Services (DCJS) contract with the National Center for State Courts (NCSC) to complete a workload assessment for local probation and pretrial services in the Commonwealth of Virginia. This first assessment of pretrial and local probation agencies' workload is a baseline for future work.

  • Virginia Pretrial/Probation Workload Study

    Date: June 2022 
    This document outlines the project plan for the Virginia Workload Study by the Committee for the Commonwealth of Virginia Department of Criminal Justice Services Director's meeting conducted by the National Center for State Courts.