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Step 4 - Assess Service Provider Capacity to Deliver Evidence-Based Dosage Hours

Under the dosage probation model, clients accumulate dosage-eligible hours through (1) staff–client interactions, (2) take-home assignments that address criminogenic needs/build proso­cial attitudes and skills, (3) risk reduction services provided within the probation department, and (4) risk reduction services provided by agencies other than the probation department. It is expected that, in the majority of jurisdictions, the fourth source—community-based programming—will contribute the most significant portion of clients’ dosage hours. For this reason, the quality of community-based services—and a high degree of communication and collaboration between service providers and probation staff—is considered essential to the success of the dosage model. Part 4 of the assessment is intended to assess support for the dosage model among selected service providers, and their capacity to deliver dosage-qualifying intervention hours.

Availability of Evidence-Based Services

  1. What risk-reducing, evidence-based treatment programs (i.e., cognitive behavioral programs) are available for the target population?
  2. Do service providers have sufficient capacity to address the volume of clients, or are wait­ing lists commonplace? Would they be willing to expand their services should it be deter­mined that an increase in capacity is needed in order to fully implement the dosage model?
  3. How are services funded? Are funding mechanisms available to ensure that a lack of ability to pay does not interfere with clients’ access to services?
  4. Do providers specify the criminogenic needs their programs are designed to address?
  5. When considering the array of services available, are sufficient program slots available to meet the needs of dosage clients’ top 5 criminogenic needs?
  6. Do providers match services to clients’ risk level? To their criminogenic needs?
  7. To what degree do circumstances limit clients’ ability to access available programs and services (e.g., transportation, fee for service, limited evening/weekend hours)?


  1. What quality assurance/continuous quality assurance protocols do service providers utilize?
  2. Have providers’ services been independently assessed using the Correctional Program Assessment Inventory (CPAI), the Correctional Program Checklist (CPC), or a similar fidelity assessment tool? If yes, when was the assessment conducted and by whom? What were the findings?
  3. If providers have not been independently assessed, how does the probation department determine if service providers are delivering evidence-based services?
  4. If providers have not been independently assessed, are they willing to undergo such an assessment?
  5. If providers are willing to undergo an independent assessment, are they also willing to participate in corrective action planning if program/service deficiencies are identified?


  1. Are identified service providers willing to participate in a collaborative relationship with justice system partners to implement and evaluate the dosage model (including but not limited to participating in knowledge and skill development trainings and planning meetings, sharing program-level data, etc.)?
  2. Are identified service providers willing to share specified information about clients’ pro­gram participation (e.g., attendance, level of engagement, progress, amount of “dosage” delivered in each session) with probation staff? Through what mechanisms and with what frequency might this occur?
  3. Are service providers willing to apportion dosage hours based upon identified criteria (e.g., active engagement in sessions)?